Careers at Access

Back to Top Merchant Relations Specialist (Rewards) (AR038)

Are you skilled at coordinating the administrative side of sales contracts and data reporting projects from start to finish? Do you enjoy building strong relationships with external clients, and leveraging those relationships and corporate knowledge to manage high client retention?

Access Rewards is seeking a hard-working, passionate team player to join the Merchant Relations team.

As a Merchant Relations Specialist, you will be responsible for setting up and managing Merchant accounts, and keeping a solid relationship with our clients.

Current Access employees should apply by submitting an Internal Job Application, and employee referrals should email their resume by August 6th.

Responsibilities

Complete the initial merchant boarding process which includes contacting new merchants to verify contract information, running test transactions, and alerting merchants when accounts are active

Ensure the highest possible client retention and communicate with merchant clients regularly to ensure their satisfaction

Notify participating merchants of featured marketing

Work directly with various departments including Sales, Accounting, Marketing, IT, and Bankcard Relationship managers to coordinate effective execution of web display, data collection, and successful billing

Analyze data and prepare effective reports for Management and Merchant clients

Contact merchants via phone to perform test transactions regularly to guarantee maximum transactional data collection

Qualifications

Two years post-high school education or equivalent experience

Strong proficiency using Microsoft Word and Excel, and Internet research

Excellent telephone skills; customer service experience a plus

Strong written and verbal communication skills with the ability to listen and decipher client needs

Professional demeanor when interacting with both internal and external clients

Willingness to take direction, balanced with a strong sense of initiative

Ability to work alone and as part of the team

A “whatever-it-takes-to-get-the-job-done” attitude!

Back to Top Sales Support/Data Entry Admin (PM037)

Do you have high attention to detail, excellent internet research skills and data entry experience? Can you accurately transcribe data from voice, printed documents and on-line data? Are you looking for a fantastic opportunity to join a top-notch support team at one of Utah's Best Places to Work?

Access is seeking a skilled Sales Support/Data Entry Admin.

This position offers great work schedule flexibility. Set your 35-40 hours-per-week anytime Monday-Friday between 7:00 a.m. and 9:00 p.m., perfect for anyone taking classes or wanting work-life balance.

Please apply by submitting your resume by 9:00 a.m. on Wednesday, August 11th.

Responsibilities

This position will enter and proof information and contracts into various computer systems. You'll also gather potential sales leads and verify information using excellent Internet research skills, correspond with sales reps to verify and edit contracts, and format and manage large volumes of data on spreadsheets.

Qualifications

Demonstrable skill level with and ability to use MS Word, Excel and Outlook, and navigating the Internet required

Experience using web-based databases and PhotoShop preferred

Ability to learn new computer applications and programs quickly

Typing speed of 70 words per minute with 98% accuracy (will be tested)

Experience working in a corporate/office environment

History of producing large amounts of work output and meeting deadlines

High attention to detail required; must be able to analyze data for missing and inconsistent information

Ability to type continuously for several hours each day

Demonstrable Internet research skills

History of working well with a team as well as independently to achieve goals

Back to Top IT Business Analyst (IT032)

The IT Business Analyst acts as a liaison between the business units and the technical team, translating business requirements into clear specification requirements and functional design documents for software engineers to use during development, and for QA to use for test case writing.

The ideal candidate will possess a blend of technical and business acumen, and should have considerable experience with technology projects and an understanding of the business rationale behind them in “true business terms.” Strong communication, analysis and technical skills are required along with the ability to work well with people, as this person will play a crucial role in creating and maintaining the strategic partnership between business needs and technology delivery.

Responsibilities

Under supervision of the Director of Engineering, the IT Business Analyst will be a key member of the engineering team, performing requirements gathering, analysis and design, and documentation tasks required to support the development of Access Development’s applications.

Day-to-day activities include:

Work with product, business and technology stakeholders to review and understand business requirements of projects, and to then translate those requirements into written detailed use case documentation and functional requirements specifications.

Assist in defining project objectives, scope, and effort.

Develop/revise any of the following analysis artifacts and deliverables:

• Business Requirements

• Business Rules

• User Stories

• Acceptance Tests

Identify and analyze business process, use cases & functional requirements.

Prepare and lead presentations on subjects including business process flows and the resulting technical design.

Conduct interviews of technical and non-technical personnel as needed.

Develop an understanding of the business model; define, document, and apply to the application design.

Qualifications

Minimum of 4 years experience scoping IT projects is required. 6+ years of experience is preferred.

Bachelor's degree in Engineering, Computer Science, or Information Systems is desired and/or equivalent job experience.

Demonstrated ability to identify business system requirements, including business process, functions and rules; define in written material; translate to systematic functions; design user interface and flow, control points and functions; document inconsistent specifications; define data model and document.

Working knowledge of Relational Database Management structures and SQL is required.

Understanding of or experience with Program and/or Project management, specifically, experience with JIRA (Confluence) and Greenhopper is a plus.

Excellent verbal and written communication skills. Ability to communicate with management, application users, programmers, and other technical staff.

Ability to analyze and interpret complex data sets

Ability to develop comprehensive requirements (e.g. application, technical, etc.) based on input gathered from a variety of sources including analysis results and feedback from the user community.

Solid knowledge in requirements analysis and data flow.

Significant, strong analytical, problem solving, organizational, planning, and quality management skills.

Understanding of the software development environment and related processes.

Excellent organization, communication and interpersonal skills. Ability to define clearly in written specifications and to interpret both for business and technical staff.

Proven ability to effectively collaborate with others, initiate actions, adapt to change, and accept challenging assignments.

Mature judgment and ability to assess alternatives relative to business needs, costs, and functional integrity and flexibility is required.

Back to Top Software QA Automated Test Analyst (IT034)

As a Software Quality Assurance Automated Test Analyst, you will be involved in the design, development and execution of manual and automated software test plans for applications used by both Access Development clients as well as our employees. You will be responsible for interfacing with internal users and the software developers to gather and understand requirements to be used as the basis for test plans. You will be responsible for developing and executing test plans as well as developing automated test scripts. Under the direction of the QA Manager, you will be responsible to oversee the design and development of test automation scripts and repositories.

The Quality Assurance Analyst for the Access IT Division is responsible for three critical initiatives in ensuring product quality:

1) Validate new product functionality and issue fixes

2) Prevent regression in production systems

3) Discover existing issues and promote proper solutions

Responsibilities

• Utilize regression and functional testing methodologies to protect and improve the user experience

• Develop and execute test plans, test scripts, etc.

• Design automated test scripts to be leveraged during build and QA processes

• Work with QA Manager to lead the test automation development process

• Interface with users to understand and duplicate reported bugs

• Document and report bug duplication and discovery efforts

• Apply best practices to test efforts to ensure quality standards

• Understand and employ the Access SDLC

• Perform other responsibilities as assigned by QA Manager

Qualifications

• Associates Degree in CS or related field; or equivalent experience

• 2 -5 years web application testing experience

• .NET and/or Java web applications preferred

• Experience developing and writing test plans

• 1-2 years developing automated test scripts for web applications (Selenium experience preferred)

• Experience with Windows and Linux operating systems preferred

• Demonstrable problem solving skills

• Excellent written and verbal communications skills

• Ability to work as a team player in a dynamic and changing environment

• Ability to accurately estimate work with proven delivery record

• Highly attentive to detail

• Strong issue discovery and diagnosis skills

• Data Analysis experience preferred

• Understanding of Software Testing Methodologies (i.e. Agile, Lean, Waterfall, etc.)

• SQL and Relational DataBase Management Systems (RDBMS) experience preferred

• Postgres and MS SQL Server experience a plus

Back to Top Sr. Software Engineer (IT919)

The Senior Software Engineer will support our company’s technology efforts. You will be involved in the design, architecture and development of software solutions and web-based applications used by both Access Development clients as well as our employees. You will interface with users, customers and potential clients to gather and understand requirements.

This position is in Salt Lake City, Utah.

Responsibilities

• Architecture, design and implementation of web-based applications
• Provide guidance and technical leadership to other team members
• Develop applications in accordance with established process
• Some travel may be required

Qualifications

• Bachelor’s Degree in Computer Science or related field; or equivalent experience
• 7-9 years relevant web application development experience, including:
• 5+ years experience developing in Java and other web development technologies
• 5+ years designing and developing highly scalable web applications
• Solid understanding of and experience with common SDLC processes and methodologies
• Experience with Linux and Windows operating systems
• Demonstrable problem solving skills
• Ability to accurately estimate work with proven delivery record
• History of working as a team player in a dynamic and changing environment
• Experience developing web portal, web content management and email a plus

Back to Top Account Executive - Merchant Sales (PM036)

Are you a top inside-sales/phone-sales rep looking for opportunities to grow into a bigger paycheck? Are you up for a rewarding new challenge at one of Utah’s 100 fastest growing companies that is also one of Utah’s Best Places to Work? If so, join Access Development’s Merchant sales team!

Our Merchant team is the foundation of Access. Start here to learn the basis of our success – the Access merchant partner value proposition. Build credibility as an Account Executive rock star for 6 months, and be first in line to move up to “internal only” openings throughout the company, especially on the growing (and more lucrative) Rewards and Fundraising sales teams.

Flexible, full-time opportunities are available. Set your own schedule between 7:00 a.m. – 7:00 p.m. Monday thru Friday – perfect for students or anyone wanting work/life balance!

$10.00/hr, plus commission & monthly bonus opportunity. $40k - $60k first year earnings expected.

To apply, please submit your resume as a pdf or Word attachment with a note telling us how you would be an Account Executive rock star. Send to jobs@accessdevelopment.com, and reference Job# PM036.

Responsibilities

Prospecting via phone to find the best merchants in your assigned merchant types

Cold calling leads provided and personally prospected

Selling and contracting with merchants using Access’s sales strategies and techniques, as well as other industry best practices

Consult with merchants to determine the best possible offers to meet the needs of members, merchants, and organizations

Attend sales meetings and training to increase knowledge and personal effectiveness

Qualifications

High school diploma required; college education preferred

1-3 years sales experience, preferably in restaurant or leisure business channels

6+ months phone sales experience preferred

Ad sales experience helpful

Experience with or understanding of loyalty programs a big plus

History of building strong relationships with clients/customers on the phone

Strong proficiency using Microsoft Office and navigating the Internet required; experience using databases and SalesForce a plus